Research Coordinator

Overview

POSITION SUMMARY

Reporting to the Project Manager, the Research Coordinator is responsible for the coordination of the functions of the Collections team for all SFARI Cohorts. These cohorts include SPARK, Simons Searchlight, Autism BrainNet, Simons Simplex Collection, and the Autism Inpatient Consortium. The Collections team is responsible for overseeing activities related to investigator resource requests and general coordination of SFARI’s diverse resources, which include phenotypic and genomic data, biospecimens, EEG/fMRI, Research Match, post-mortem brain tissue, animal models, etc. The Collections team also play a key role in coordinating data sharing efforts and management of SFARI Base, the online clearinghouse where researchers request access to SFARI resources.

This is a full-time position based in our offices in New York City.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES

• Coordinate operations for the Collections team, including the ticketing system (Zendesk), interface with the biorepository, which houses a large collection of biospecimens, and communications with various internal and external stakeholders
• Assist with defining, creating, organizing and updating policy and procedure documents for SFARI resources, including SFARI.org, SFARI Base, data release, and internal documentation for staff
• Serve as the first point of contact for institutional officials, researchers and lab staff regarding SFARI policies and processes, requirements for accessing SFARI resources (e.g. Researcher Distribution Agreement, IRB, etc), completion of compliance requirements, timelines, dataset specifications, etc.
• Triage tickets in ticketing system (Zendesk) from individuals inquiring about SFARI resources, assigning to others as appropriate or responding to completion, maintaining a response time of 24-48 hours. Respond to all inquiries in a professional manner with accurate and user-friendly information
• Serve as a liaison between the Project Manager, SFARI science team, Informatics team, contractors, and external institutional officials/researchers to support efficient progress for processing of requests and ensuring compliance-related tasks are completed updates.
• In collaboration with the Informatics team and other stakeholders, actively review, critically evaluate and troubleshoot processes related to SFARI Base request processing, ticketing, dashboard, and data query tool
• Assist with administrative activities of the SFARI Collections team, including creating agendas, producing summary reports, presentations, and tracking progress of related action items and requests to ensure timely fulfillment.
• In collaboration with Project Manager(s), track priorities for the team and track completion of key milestones to ensure timely delivery.
• Serve as Coordinator for the Simons Simplex Collection, including submitting changes in research and reportable events to the Institutional Review Board (IRB), tracking reporting requirements, helping launch Research Match studies, assisting with creating and updating spreadsheets or other documents, as needed.
• Work closely and seek advice from Compliance team on human subjects related matters as needed
• Contribute to other SFARI projects, as needed.

MINIMUM QUALIFICATIONS

Education

• Bachelor’s degree

Experience

• Two years of experience in a related field
• Strongly preferred: Experience with human participants research and/or IRB procedures and ethics
• Strongly preferred: Experience collaborating and communicating with a variety of personnel, including researchers/scientists, informatics, and senior level staff; customer service experience

Related Skills & Other Requirements

• Sound judgment and discretion
• Excellent interpersonal skills with all levels of the organization and external communities
• Excellent verbal and written communication skills
• Ability to make sound decisions based on policy and priority
• Ability to maintain a high degree of confidentiality
• Comfort working independently but also works well in a collaborative team environment
• Takes initiative by proactively managing timelines and action items to ensure timely attainment of goals
• Strong administrative and organizational skills with attention to detail and ability to balance workload under deadlines and multiple commitments
• Strong computer skills, particularly with email, Excel and word-processing programs.

REQUIRED APPLICATION MATERIALS

• Please submit a résumé and cover letter stating your interest in the position.

COMPENSATION AND BENEFITS

• The full-time annual compensation range for this position is $61,000 – $70,000, depending on experience.

• In addition to competitive salaries, the Simons Foundation provides employees with an outstanding benefits package.

THE SIMONS FOUNDATION’S DIVERSITY COMMITMENT

Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment. The Simons Foundation actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.